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ClearPass OnBoarding - Captive Web Portal Issues (Walled Garden?)

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  • 1.  ClearPass OnBoarding - Captive Web Portal Issues (Walled Garden?)

    Posted Jan 29, 2019 04:16 PM

    Hi all,

     

    Two questions, the first being more pressing than the other.

     

    I have a ClearPass setup with Aruba IAP's in Central. This configuration was working for the most part back in December. I am still in pilot and development phase for this project, but I had this working. Today, 1/29, I am running into a new issue.

     

    1)I am suddenly unable to grab the QuickConnect app via the Play Store when going through the onboarding process. My walled garden looks like:

    android.clients.google.com

    *.googleapis.com

    *.gvt1.com

    *.ggpht.com

    *.googleusercontent.com

    *.gstatic.com

    clients.l.google.com

    accounts.google.com

    accounts.youtube.com

    connectivitycheck.android.com

    connectivitycheck.gstatic.com

    www.google.com

     

    However, the play store won't load.

     

    My second question, which is more of an asking for advice:

    2) Is there a way to avoid the Mini-Browser in Android? It does not support launching external apps so it cannot download QuickConnect via the Play Store, and I have to direct users to use the "Open In Browser" option. How can I avoid this?

     

     

    Your help is appreciated.

    Nick



  • 2.  RE: ClearPass OnBoarding - Captive Web Portal Issues (Walled Garden?)

    EMPLOYEE
    Posted Jan 29, 2019 04:19 PM
    Follow this and both problems should be solved.


    https://github.com/aruba/clearpass-cloud-service-whitelists/blob/master/onboard/onboard_android.md


  • 3.  RE: ClearPass OnBoarding - Captive Web Portal Issues (Walled Garden?)

    Posted Jan 29, 2019 04:32 PM

    I used your GitHub to create my walled garden, even going so far as deleting and re-entering all of the entries this morning. I am still experiencing the issue.



  • 4.  RE: ClearPass OnBoarding - Captive Web Portal Issues (Walled Garden?)

    EMPLOYEE
    Posted Jan 29, 2019 05:20 PM
    I would work with Aruba TAC to troubleshoot.


  • 5.  RE: ClearPass OnBoarding - Captive Web Portal Issues (Walled Garden?)

    Posted Oct 01, 2019 10:14 AM
    Hey Nick,

    Did you ever get this working? I'm experiencing the exact same two issues. Multiple devices. Windows and IOS are onboarding fine.

    -Brett