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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Clearpass 6.8 to 6.9 upgrade

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  • 1.  Clearpass 6.8 to 6.9 upgrade

    Posted Apr 10, 2020 10:40 AM

    Hi, In my lab i wanted to test a clearpass upgrade from 6.8 to 6.9.

     

    I installed the patch that i needed for upgrade:

     

    Signature_0-1586529144445.png

     

    So when i tried upgrading it from this page i get an error. Also, when i upload/import the tar file i get this error:

    Signature_1-1586529280429.png

    In the cluster upgrade screen there is also no file:


    Latest ClearPass Upgrade image is not present. Download the image from Software Updates Portal.

    Signature_0-1586529729735.png

     

     

    So after some reading i found that i needed to copy/clear some dir's:

     

    8. If you are upgrading on a reverted system (retrying an upgrade), you will need to replace the contents of certain directories first before triggering the new upgrade. 

     


    a. Copying the contents of the /var/avenda/platform/store/updates/backup/* directory to the /var/avenda/platform/store/updates/ directory.
    b. Clearing the contents of the /var/avenda/tips/upgrade/db/* directory.
    c. Restarting the cpass-admin-server on the publisher (for more information, see Service Commands).

     

    Can someone point me in the right direction to do this? It looks like i have no rights to do this. 

     

     

     

     

     



  • 2.  RE: Clearpass 6.8 to 6.9 upgrade

    Posted Apr 29, 2020 04:59 PM

    Clearing directories will require a call to TAC.