Security

Hi,

I have problemes with reauthorizing a Clearpass Session.

When i try to receive the reauthorize profiles i get the following result:

{
  "profiles": [
    "[H3C - Bounce Switch Port]",
    "[H3C - Disable Switch Port]"
  ]
}

When i try to reauthorize the session with the following (trying via API Explorer of Clearpass):

id: 000000042019-04-24:08:58:42-0000753a161

body: {
"confirm_reauthorize": true, "reauthorize_profile": "[H3C - Bounce Switch Port]"
}

I receive the following response body:

{
  "result": {
    "error": 1,
    "message": "Session reauth failed (0). Please check ClearPass Policy Manager > Monitoring > Live Monitoring > Access Tracker for more details"
  },
  "type": "http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html",
  "title": "Bad Request",
  "status": 400,
  "detail": "Error reauthorizing session for user <username>. Please check ClearPass Policy Manager > Monitoring > Live Monitoring > Access Tracker for more details."
}

Can somebody point me into the correct direction?

This is the error is receive in the API Explorer (GUI)

There i am able to perform the "Change Status" action (I already tried that). Sorry misunderstood your question.

ClearPass Policy Manager 6.7.7.109065 on C3000 platform

The error message told you to 'Please check ClearPass Policy Manager > Monitoring > Live Monitoring > Access Tracker for more details.', but I do not see the results of that.  If the call failed there would be a longer trace of why.

Separately, try the CoA from Guest>Active Sessions.  The API uses the same calls that does.

 If the call failed there would be a longer trace of why >> Was the error i received. How can i recieve more information?

Session is not displayed in the Guest Manager, but authentication is done by Clearpass.