Clearpass Guest Hotspot Problem with registeration
09-24-2015 03:55 PM - edited 09-24-2015 03:56 PM
I hope you're doing well.
We have a Clearpass Guest Self Reg. page with Hotspot.
The user lands on the portal, doesn't have an account.
Clicks on the link " I don't have an account", then he lands on the hotspot page.
Chooses to buy 4 hours, the expire_usage field is populated with 4 hours. The expiration is hardcoded to 24 hours.
On the enforcement policy there's a guest session limit with Authorization:expire_usage.
He spends his 4 hours of log-in time. He finishes the 4 hours. He is disconnected.
He is supposed to try to sign in again but he will keep getting disconnected..
He decided to buy another 4 hours..
How can he do that, without having to re-register. As I want the original expiry time from the first purchase to still be usable.
So if he bought 4 hours at 10 am... and finished them all at 4 pm. and he re-registered. what happens now is that his expiration time will change to be from 4 pm. today to 4 pm tomorrow. the customer doesn't want that, plus, how can he repurchase his time without having to re-register, there must be a way..
I hope I am clear in my question.
Thanks in advance