Security

Wondering if anyone found a work around for a self-reg with mobile devices and sms codes issue we are having (moving from a click and go guest network to a self-registration).  The actual config and process is working, but the issue is when users navigate away from the browser to check their sms with the security code, the “sign-in popup” disappears.  Even if using the full browser, it refreshes back to the original self-reg page.  I know you can show the self-reg receipt with the access code, but that defeats the purpose of having guests put a valid phone number to receive the security code. 

Thank you,

Marcelo

Unfortunately there’s no great way to deal with this. We generally don’t recommend SMS or email validation unless absolutely necessary.

If you’re going to Atmosphere next week, there is a tweak that Apple made in iOS that can enhance this workflow. We’ll be showing it in the ClearPass Guest session.

Thank you Tim.