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Exporting Clearpass Guest Accounts to another Clearpass instance

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  • 1.  Exporting Clearpass Guest Accounts to another Clearpass instance

    Posted Mar 28, 2015 12:14 PM

    All,

     

    I'm working with a customer right now and we are migrating a good number of Clearpass Guest accounts from a 6.3 to a new 6.5 cluster. I exported the guest accounts in an XML format and imported them into 6.5. The problem is that the passwords appear to be reset on all of the accounts. 

     

    I setup a Clearpass 6.3, 6.4 and 6.5 instance this morning to see if I could get to the bottom of this. The first thing that I did was to enable the Show Guest Password button under Guest Manager. The exported XML file now contained the correct passwords from Clearpass 6.3. I tried to import this into 6.4 and 6.5 and the passwords were still reset on the accounts.

     

    Has anyone found a solution to this problem? Thanks for the help!

     

    -Mike



  • 2.  RE: Exporting Clearpass Guest Accounts to another Clearpass instance
    Best Answer

    Posted Mar 28, 2015 01:34 PM

    Try the following :

    Imported using the .csv format and then it should give you the option to whether you want it use a random password or to keep the field as is

    2015-03-30 09_38_52-Import Accounts.png

     

    2015-03-30 09_40_08-Import Accounts.png

     2015-03-30 09_40_56-Finished Creating Guest Accounts.png

     



  • 3.  RE: Exporting Clearpass Guest Accounts to another Clearpass instance

    Posted Mar 30, 2015 06:01 PM

    Victor,

     

    This was spot on! Thank you for your time in putting together those screencaps.

     

    -Mike