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Failed Back-Ups using DataPuller

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  • 1.  Failed Back-Ups using DataPuller

    Posted May 14, 2018 07:57 AM

    Afternoon

    I've set up the datapuller config file to pull configs from a new cluster but  getting the following error in the datapuller client log:

     

    2018-05-11 14:33:31,861 ERROR  DataPuller PyWGet ERROR: Failed to open the URL {https://172.17.125.73/tipsapi/config/fetch/ServerConfig}. Reason - HTTP Error 401: Unauthorized

    Traceback (most recent call last):

      File "/usr/local/avenda/datapuller/lib/datapuller.zip/PyWGet.py", line 106, in wGetData

      File "/usr/lib64/python2.4/urllib2.py", line 130, in urlopen

        return _opener.open(url, data)

      File "/usr/lib64/python2.4/urllib2.py", line 364, in open

        response = meth(req, response)

      File "/usr/lib64/python2.4/urllib2.py", line 471, in http_response

        response = self.parent.error(

      File "/usr/lib64/python2.4/urllib2.py", line 402, in error

        return self._call_chain(*args)

      File "/usr/lib64/python2.4/urllib2.py", line 337, in _call_chain

        result = func(*args)

      File "/usr/lib64/python2.4/urllib2.py", line 480, in http_error_default

        raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)

    HTTPError: HTTP Error 401: Unauthorized

    2018-05-11 14:33:31,870 WARNING DataPuller DataPuller Caught exception while constructing DataPullerConfig for IP 172.17.125.73

    Traceback (most recent call last):

      File "/usr/local/avenda/datapuller/lib/datapuller.zip/DataPuller.py", line 150, in __buildDataPullerConfig

      File "/usr/local/avenda/datapuller/lib/datapuller.zip/DataPuller.py", line 30, in __init__

      File "/usr/local/avenda/datapuller/lib/datapuller.zip/PyWGet.py", line 113, in wGetData

    DataPullerException: ERROR: Failed to open the URL {https://172.17.125.73/tipsapi/config/fetch/ServerConfig}. Reason - HTTP Error 401: Unauthorized

     

    We have two existing clusters backing up configs using datapuller successfully.

     

    We are running version 6.6.8 on CP-HW-5K

     

    Many Thanks



  • 2.  RE: Failed Back-Ups using DataPuller

    EMPLOYEE
    Posted May 15, 2018 02:52 AM

    The error message 401 Unauthorized suggests that you have an error in the admin username or password.

     

    Having said that, DataPuller is an old and unmaintained utility since remote backup was added to ClearPass quite some versions ago.

     

    Please use the ClearPass built-in backup tool, which can be configured from Administration » External Servers » File Backup Servers.