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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Failed to get value for Category attributes during profiling

This thread has been viewed 4 times

  • 1.  Failed to get value for Category attributes during profiling

    Posted Jan 15, 2019 08:07 PM

    Hi, experts

    I'm getting a warning message, which says:

    "Policy server: Failed to get value for attributes=[Category]" and it is not profiling the device, the ip-helper address command is already set on the switch pointing to the ClearPass.

     

    Regards



  • 2.  RE: Failed to get value for Category attributes during profiling

    EMPLOYEE
    Posted Jan 16, 2019 03:32 AM

    Check if RFC server configured on NAD
    Check if shared secret is correct
    Check if port is allowed 3799

    Check if Radius CoA is initiated or not in access tracker

     

    We need to debug async-netd log to find why device is not profiled if above all are fine.

     

     



  • 3.  RE: Failed to get value for Category attributes during profiling

    Posted Nov 21, 2019 11:16 PM

    In case of DHCP server on wireless controller, it cannot configure point to Clearpass. What should I do to prevent this?