Hi:
I'm having a problem with Clearpass and certain computers.
Some computers fail authentication. If I check the "Alert" tab, it says:
Policy Server: Failed to get value for attributes=[Device Name]
When I check Input - Authorization Attributes"
it only shows a few attributes: Account Expires, memberOf, and UserDN.
It does not show the 'device name' attribute.
However, some computers authenticate just fine. Under the Input - Authorization Attributes" section, those show several more attributes, including Device name.
Why would Clearpass get more attributes from some computers and not others?
I've checked AD replication, and it's fine. I've checked to see if security settings are different between successful and non-successful laptops, and they look identical.
Is this a Clearpass or an AD issue?
Thanks,
Tony