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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Guest Device disconnect after Account Expiry

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  • 1.  Guest Device disconnect after Account Expiry

    Posted Dec 27, 2019 05:13 PM

    Hello! I'm configuring a new CPPM Guest instance and starting to test it out. I have account expiry set up for 24 hours. That seems to work, as the accounts are showing expired. However, the devices are still connected. They're test devices on my desk, so they're not leaving. Is there any way to force a disconnect? I'm running CPPM 6.8.4 and Controller 6.5.4.11. 

    I found this post: https://community.arubanetworks.com/t5/Security/Can-ClearPass-send-a-disconnect-request-when-the-guest-user/td-p/291001

    I was able to set it to Disable and Logout at the Specified time. However, when I attempted to manually disconnect the devices through Guest, it threw an error and stated I needed to review in my Access Tracker. There are no entries in my Access Tracker, so I'm not sure where to look for more info. 

     

    Thanks for any guidance!