02-16-2016 01:41 PM
Question: If I create a guest repository user that has the same name as another user in the Onboard repository, do the concurrent session counts configured in the Guest module apply to both? For example, guest User1 has a limit of 3 sessions. Onboard User1 has a limit of 5 devices.
Will Onboard User1 only be able to have 3 simultaneous sessions active?
Similarly, if Onboard User1 has 3 active sessions then Guest User1 tries to log in, will Guest User1 be disconnected?
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Re: Guest Session Limit affected by BYOD connections?
02-16-2016 03:57 PM
AirHeads MVP Expert |AMFX#22| ACCX#613| ACMX#733| ACDX#744
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02-22-2016 11:02 AM
So, I thought the same thing, however, I was running into an issue with these 2 user accounts getting disconnected. I opened up a support ticket and they did confirm that the username has to be unique or the Session Limit count WILL affect the OnBoard user with the same name.
To work around this, either:
1. Increase the session limit count for the guest user to include enough sessions for both OnBoard and Guest connections simultaneously
2. Rename the guest user account
I went with option 2. Problem solved.