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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Insight reporting

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  • 1.  Insight reporting

    Posted May 17, 2017 06:36 AM
      |   view attached

    How can I get the ability to run Insight reports, I have insight enabled under server configuration. But when I go to the insight web page it only shows the dasboard (with no charts displayed). When I click on any of the other headings at the top it simply refreshes the Dashboard page.



  • 2.  RE: Insight reporting

    Posted May 17, 2017 06:52 AM
    Is the CPPM you're accessing the Insight master?


  • 3.  RE: Insight reporting

    Posted May 17, 2017 06:55 AM
      |   view attached

    It should be - I've ticked the box for this setting.



  • 4.  RE: Insight reporting

    EMPLOYEE
    Posted May 17, 2017 11:42 AM

    Hi ,

     

    May I know the cppm version? Have you tried accessing insight with different browser?

     

    Try restart the services once and check the status.

     

    Regards,

    Pavan

     



  • 5.  RE: Insight reporting

    Posted May 25, 2017 03:31 AM

    The current version is 6.5.2.73779.

    I have tried using other browsers but get the same result. Does Insight run on a separate service as I can't see it in the list of services?



  • 6.  RE: Insight reporting

    EMPLOYEE
    Posted May 25, 2017 05:06 AM

    Hi ,

     

    Try restart [ cpass-async-netd ] and [ cpass-admin-server ] services and check the status.

    #service restart <service name>

     

    Regards,

    Pavan