Hi experts,
I have just installed ClearPass in a VM. I have also added the (software evaluation) license and activated the product . However, two weird things occur:
- After setting the cluster password when prompted by the system for the first time and then changing the password for the CLI user appadmin, this password is only valid for the CLI user appadmin. For the GUI user admin, I still have to use admin/eTIPS123, which is weird as I thought this should be the same as for the CLI user appadmin.
- When trying to access the ClearPass Policy Manager with admin/eTIPS123, the CPPM screen appears as blank (attached), and therefore no action can be taken. However, I can access ClearPass Guest (attached as an example), ClearPass Onboard and ClearPass Insight successfully and the corresponding screens appear with all the icons and options as they should be. What can happen? Is there any CLI command to see if all the services are up or to see if everything is fine?
Regards,
Julián