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Occasional Contributor I

Notification of guest accounts due to expire in X days?

 Hi

 

A customer have long term subcontractors connecting to the guest network with guest accounts with 6 month validity time.
Is there any built in feature to send a notification to the subcontractor and sponsor in advance to the expire date?

 

The function should be similar to the notice sent when a certificate in Onboard is due to expire.


The only solution I can think of is to do this with API, but my request is if there are any other ways to achieve the same.

 

 

Best Regards
Jonas Hammarbäck | Aranya AB
Network Architect, ACMA, ACMP, ACCP

Re: Notification of guest accounts due to expire in X days?

You coudl try "Expiration Warning Options" under ClearPass Guest >> Configuration >> Guest Manager.

 


Thank you,
Saravanan Rajagopal

**Did something you read in the Community solve a problem for you? If so, click "Accept as Solution" in the post.
Occasional Contributor I

Re: Notification of guest accounts due to expire in X days?

Thank you for the information.

 

This would solve half the issue, but not send a request to the sponsor to extend the account.

Best Regards
Jonas Hammarbäck | Aranya AB
Network Architect, ACMA, ACMP, ACCP

Re: Notification of guest accounts due to expire in X days?

You could enable Send Copies and try calling the sponsor_email as below.

Send Copies: => Always send using 'cc:'

Copies To: => {$sponsor_email}

 

Note: I have not tested this before. But, give it a try.

 

You can go with API if the above doesn't work for you.

 

 


Thank you,
Saravanan Rajagopal

**Did something you read in the Community solve a problem for you? If so, click "Accept as Solution" in the post.
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