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Occasional Contributor II

Re: Onboarding Android devices - Getting App does not have perrmission to change WiFi-Setting

I have the same issue. 

I'm using dual SSID with Ruckus wifi... and its working fine for a great number of devices, but for some android devices, its just don't work. 

TAC is working on that, but without any result until now.

I did a lot of procedures recommended by TAC, giving administrative privileges to the application, but none solved the problem. 

 

 

New Contributor

Re: Onboarding Android devices - Getting App does not have perrmission to change WiFi-Setting

I don't think this issue for me was because of single / dual ssid but due to a saved network.

 

The following steps solved this issue for me.

 

1. Click on WiFi-Settings

2. Forget the network

3. Go to the "Saved Networks" section , which shows the networks previously saved but not active currently i guess. If there are any entries with the same SSID as the network you are connecting to, forget/delete that.

4. Go back till you reach the clearpass quickconnect page and the prompt should go away and provision your device.

 

Let me know if there are any confusion with the steps, the steps are for Nokia 6.1 plus (X6) running android 8, but I guess should be similar for most android devices.

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