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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Onguard not detecting Windows Hotfixes

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  • 1.  Onguard not detecting Windows Hotfixes

    Posted Nov 30, 2016 11:33 AM

    Very frustrating... OnGuard refuses to detect installed hotfixes on my Windows computers.  Auto remediate doesn't work (unable to connect to Windows Update server, even though we allow all web traffic in the quarantine role) and the only way to allow the clients to connect is to set the posture check for hotfixes to "monitor mode".

     

    As you can see here, I have the hotfix installed that it's looking for:

    updatehistory.PNG

    Here's OnGuard failing to detect and remediate the installed hotfix:

    onguardfailure.PNG

     

    And here's OnGuard failing again, after I de-selected Auto-Remediate:

    onguardfailure2.PNG

     

    I'm running ClearPass Policy Manager 6.6.1.84176 with all the latest updates applied.  Any suggestions?



  • 2.  RE: Onguard not detecting Windows Hotfixes

    Posted Nov 30, 2016 04:39 PM

    Recommend you open a case with TAC.



  • 3.  RE: Onguard not detecting Windows Hotfixes

    Posted Nov 30, 2016 04:52 PM
    Ugh, wish me luck


  • 4.  RE: Onguard not detecting Windows Hotfixes

    Posted Oct 01, 2019 03:00 AM

    Hi,

     

    I'm using ClearPass 6.8.1 and occurs the same that the colleague say on the firts message.

     

    You found any solution for this?

     

    Regards