i guess it must be role name match problem on the controller
please couly you share aaa profile screen and clearpass access tracker screen
AAA Profile "OpenDoors_aaa_prof"--------------------------------Parameter Value--------- -----Initial role mil-role-logonMAC Authentication Profile N/AMAC Authentication Default Role guestMAC Authentication Server Group default802.1X Authentication Profile OpenDoors_dot1_aut802.1X Authentication Default Role guest802.1X Authentication Server Group ClearPass-SGDownload Role from CPPM DisabledSet username from dhcp option 12 DisabledL2 Authentication Fail Through DisabledMultiple Server Accounting DisabledUser idle timeout N/AMax IPv4 for wireless user 2RADIUS Accounting Server Group N/ARADIUS Roaming Accounting DisabledRADIUS Interim Accounting DisabledRADIUS Acct-Session-Id In Access-Request DisabledXML API server N/ARFC 3576 server N/AUser derivation rules N/AWired to Wireless Roaming EnabledReauthenticate wired user on VLAN change DisabledDevice Type Classification EnabledEnforce DHCP DisabledPAN Firewall Integration DisabledOpen SSID radius accounting DisabledApply ageout mechanism on bridge mode wireless clients Disabled
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