Security

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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Tracking Pixel

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  • 1.  Tracking Pixel

    Posted Mar 24, 2020 02:04 PM

    Hello,

     

    I've defined a print template to be used for guest registration emails sent by clearpass guest. Recently, running the generated email through a spam score service, the service complains about there being no alt text for an image on the email.

     

    I looked at the email source, and found what looks like a tracking pixel embedded at the end of the email which I did not put in the template:

    <div style="position:absolute;left:-1px;"><img src="cid:15850634315e7a260753ce5854681217" width="1" height="1"></div>

     

     

    Is this configured somewhere other than the print template itself? Where can I find and remove or modify this tracking pixel?

     

     



  • 2.  RE: Tracking Pixel

    EMPLOYEE
    Posted Mar 24, 2020 02:41 PM

    Are you using any custom skin? That would be in the skin somewhere I assume. 

     

    Can you please try with a default skin to check if you still see it? 



  • 3.  RE: Tracking Pixel

    Posted Mar 24, 2020 03:45 PM

    I am using a custom skin, it's not in the skin code either. I can't really change it as a test as it's an active production system for which there's no lab/staging.