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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Tracking guest users in ClearPass

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  • 1.  Tracking guest users in ClearPass

    Posted Feb 05, 2018 10:29 AM

    Hello,

     

    Is there a way to track access attempts in CPPM in a CWP setup? Users are only being prompted with a standard click-to-accept splash page and are then allowed on. I do not see any records in access tracker for these attempts, so is it possible to see these attempts? No sessions appear in the guest sessions either.

     

    In the past I have seen where the controller housed the CWP and sent a generic set of guest creds back to the CPPM server. We could see those attempts becuase a CPPM based guest account was actually being used.



  • 2.  RE: Tracking guest users in ClearPass

    EMPLOYEE
    Posted Feb 05, 2018 10:34 AM

    Which network device are you using?

    Any request sent to ClearPass will appear in either Access Tracker or Event Viewer (in the event of a misconfiguration).



  • 3.  RE: Tracking guest users in ClearPass

    Posted Feb 05, 2018 11:33 AM

    We are using IAP at the site.



  • 4.  RE: Tracking guest users in ClearPass
    Best Answer

    EMPLOYEE
    Posted Feb 05, 2018 12:00 PM
    If you’re not seeing requests in ClearPass, then AAA is not configured correctly on the IAP for the SSID.