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Unable to email the insight reports in Clearpass 6.8

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  • 1.  Unable to email the insight reports in Clearpass 6.8

    Posted Jul 31, 2019 01:28 AM

    I have the SMTP configured in the Clearpass administration and I am receiving the guest approval mails.

    when i configure a daily report, the report runs but the email sending fails with the error Error=Failed to email report err:No suitable authentication method found

     

    can someone help me here?

     

    ClearPass Policy Manager 6.8.1.109777



  • 2.  RE: Unable to email the insight reports in Clearpass 6.8
    Best Answer

    Posted Nov 27, 2019 06:40 AM

    Resolved!!

    SMTP Server does not have public signed certificate so the connection was not secure.

    Modified the SMTP configurations in the Clearpass by setting blank password and it worked.