Hi
I have a question regarding allowed characters in passwords. Is there any limitation in ClearPass or Aruba OS that do not allow language specific characters in passwords?
I have users in Sweden using Swedish characters åäö and ÅÄÖ in their passwords. Ok, that's maybe not what I would recomment, but these users are students in schools and have not yet understood the problems related to characters outside the american character set.
I get this error message in ClearPass Action tracker:
Error Code: | 9001 |
Error Category: | RADIUS protocol |
Error Message: | Wrong shared secret |
Alerts for this Request RADIUS | EDUC - 10.1.1.5: Bind as user failed PAP: Authentication failed Unprintable characters in the password. Check the shared secret on the server and the NAS. |
|
ClearPass is version 6.2.1
Best Regards
Jonas Erlund Hammarbäck