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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).

VIA Clients User must change password at next logon

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  • 1.  VIA Clients User must change password at next logon

    Posted Jun 09, 2017 07:26 PM

    I'm running into a problem with our new VIA deployment.

    All new users have an account created in AD with the "User must change password at next logon" option checked.

    When attempting to authenticate to the VIA client, it fails with a message of "Authentication failed."

    Error message on clearpass is:
    Error Catagory: Authentication failure

    Radius:IETF:Reply-Message: 80090308: LdapErr: DSID-0C0903D9, comment: AcceptSecurityContext error, data 773, v2580

     

    which basically means passwords expired change password.

     

    is there a way when this message is generated to send them to a captive portal to update there AD password.

     

    any help would be appreciated thank you