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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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VIA profile download needs administrative rights after upgrade to 3.2.2.0.104988

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  • 1.  VIA profile download needs administrative rights after upgrade to 3.2.2.0.104988

    Posted Dec 05, 2018 10:30 AM

    I have a customer where they started to update the VIA clients to 3.2.2.0.104988, and ever since then a normal user is not able anymore to establish a tunnel with the profile he/she downloads from the concentrator, it always gets error code 8949.

    If the relevant user is assigned administrative rights, then the profile is redownloaded, and tunnel established at least once, then when the admin rights are withdrawn, continues to work fine.

    Is this a known feature or bug?



  • 2.  RE: VIA profile download needs administrative rights after upgrade to 3.2.2.0.104988

    EMPLOYEE
    Posted Dec 05, 2018 10:32 AM
    Best to open a TAC case.