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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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clearpass unable to send SMS gateway message to end user

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  • 1.  clearpass unable to send SMS gateway message to end user

    Posted Mar 18, 2019 07:34 AM

    Hi,

     

    I've configured SMS gateway for ClearPass guest and I am unable to receive sms to the end user, even though the serivce URL i am using on sms gateway is vaild and working well because i tested it on a browser i got a message.

     

    i am sure from the sms gateway end everything is fine but i suspect the issue is from the clearpass.

     

    Regards,



  • 2.  RE: clearpass unable to send SMS gateway message to end user

    EMPLOYEE
    Posted Mar 18, 2019 07:41 AM

    After configuring SMS gateway in Guest, does manually sending test SMS from guest portal is working?

     

    Try check application log for more details.



  • 3.  RE: clearpass unable to send SMS gateway message to end user

    Posted Mar 18, 2019 07:45 AM

    no it doesnt work, but in the application log it shows that the message was sent to the user.