We have been piloting CP for wired access, and only currently have about a dozen users connected to a dot1x configured switch. 90% of the time, everything works well.. but every now and again, a user calls to say they have lost connectivity.
Looking at the logs, there are timeouts, with the error Client did not complete EAP transaction. If they log out and back in, they are fine. If I filter to logs for this user, you can see that every 3 hours an authenticaiton takes place, and then the odd timeowut, cuasing the issue.
Im assuming this timout is perhaps due to a delay between the client and a response from the authenticaiton server? Is there a way to extend this timeout period? Is this 3 hours a default behaviour, or setting?
Any other sugggestions? I cant imagine what this would be like if we rolled this out to10k users!