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lost connectivity while moving from one AP to another

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  • 1.  lost connectivity while moving from one AP to another

    Posted May 18, 2020 09:22 AM
      |   view attached

    Hi,

    I have instant AP's and CPPM 6.7 and ssid with 802.1x connected to AD server for users authentication. When user is connected and starts to move on the warehouse he is loosing connectivity to RDP for 10 to 15 seconds.

    There are lot of authentications in access-tracker.

    When user connects to normal ssid with wpa2 and password everything works ok, no disconnects and lags.

     

    Any clues what can be wrong ?

     
     

     

     


  • 2.  RE: lost connectivity while moving from one AP to another

    Posted May 18, 2020 11:16 PM

    try to enable OKC on the client and cluster. Make sure client match is enabled in the cluster.  Some clients do not support OKC. Or They don't support 802.11r,v,k. Which provides assistance in roaming. 

     

    It sounds like the client is having to reauth. between roaming events which shouldn't be happening. OKC can assist with this.