Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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802.11AC issues with clients connecting @ 802.11bg

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  • 1.  802.11AC issues with clients connecting @ 802.11bg

    Posted Apr 08, 2016 10:39 AM

    hello airheads,

    we are seeing issues with certain 802.11abg clients connecting to an AP275 Access Point but only @ 802.11bg. At 802.11a the client connects just fine. It just struggles to get any type of association on the 802.11bg band.thanks in advance. pete p.s. the client is a Honeywell VM3 with windows 7 embedded OS

     



  • 2.  RE: 802.11AC issues with clients connecting @ 802.11bg

    EMPLOYEE
    Posted Apr 08, 2016 10:48 AM

    Are these instant or controller-based APS?



  • 3.  RE: 802.11AC issues with clients connecting @ 802.11bg

    Posted Apr 08, 2016 10:50 AM

    funny you should say that my colleague has just tried an Instant IAP275 (VERSION 6.4.2.3) AND THE CLIENT CONNECTS OK. We are seeing this issue on our controler based AP



  • 4.  RE: 802.11AC issues with clients connecting @ 802.11bg

    EMPLOYEE
    Posted Apr 08, 2016 10:52 AM

    What version of ArubaOS?



  • 5.  RE: 802.11AC issues with clients connecting @ 802.11bg

    Posted Apr 08, 2016 10:54 AM

    version 6.4.3.7



  • 6.  RE: 802.11AC issues with clients connecting @ 802.11bg

    EMPLOYEE
    Posted Apr 08, 2016 12:13 PM

    Have you looked on the Dashboard Tab on the controller?  It is quite possible that your 2.4ghz RF is poor, or the AP is not hearing your devices well.