Wireless Access

Hi All,

I was hoping someone out there might be able to help or point me in the right direction...

I have recently rebranded our SSIDs globally but at one particular site, we are not seeing users listed as connected to the new SSID under the Clients tab; they still show as connected to the old SSIDs..

If I log onto the local controller, I can see x-amount of people are connected to new_SSID, for example. But when I log onto AMP, I only see old_SSID clients.

Example:

On the site controller: MAC-A  is connected to new_SSID

On the AMP Server: MAC-A is connected old_SSID

Users are definately seeing and connecting to new_SSID, so it almost seems like the problem between the controller and the AMP server.. something not being reported correctly perhaps?

We have several Controller Groups on our AMP server which I had to create SSID & WLAN profiles for seperately, so I have combed through each profile if I have perhaps missed something on this particular controller group, but I haven't found anything amiss.

Any ideas or suggestions welcome and very much appreciated.

Many Thanks

Which AMP version are u using?

Which AOS version are u using?

Sorry, completely forgot that information might be quite relevant :)

AMP version: 7.6.4

AOS version: 6.2.1.4 (globally)

Thanks.

mmm. did u try to import the configuration from the controller?

if not..try to upgrade your AMP - and see if it's solve your issues.

(here is a link to PDF  for release note of version 7.7.8 <the newest>)

http://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/EntryId/11487/Default.aspx

(u need aruba support account)

Me.