Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP 105 won't connect to controller

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  • 1.  AP 105 won't connect to controller

    Posted Mar 12, 2014 02:19 AM

    I have a setup of four AP 105's.  Three of them work just fine, but the fourth boots with "invalid image format" errors and keeps cycling through reboots.  I have tried many of the suggestions provided by the community to others that have experienced this problem (purgeenv, factory_reset, clear os) with no success.  The last thing I tried (setenv serverip) at least changed the behavior of the boot process in that it appears to at least try to download the OS image from the controller, but the result is the same - endless reboots. Here is the last log from a boot attempt:

     

    APBoot 1.2.4.4 (build 26618)
    Built: 2011-01-07 at 13:42:04

    Model: AP-10x
    CPU: AR7161 revision: A2
    Clock: 680 MHz, DDR clock: 340 MHz, Bus clock: 170 MHz
    DRAM: 128 MB
    POST1: passed
    Copy: done
    Flash: 16 MB
    PCI: scanning bus 0 ...
    dev fn venID devID class rev MBAR0 MBAR1 MBAR2 MBAR3
    00 00 168c 0029 00002 01 10000000 00000000 00000000 00000000
    01 00 168c 0029 00002 01 10010000 00000000 00000000 00000000
    Net: eth0
    Radio: ar922x#0, ar922x#1

    Hit <Enter> to stop autoboot: 0
    Checking image @ 0xbf100000
    Invalid image format version: 0xffffffff
    Checking image @ 0xbf800000
    Invalid image format version: 0xffffffff
    eth0 up: 1 Gb/s full duplex
    DHCP broadcast 1
    DHCP IP address: 172.16.100.159
    DHCP subnet mask: 255.255.255.0
    DHCP def gateway: 172.16.100.1
    DHCP DNS server: 172.16.100.24
    DHCP DNS domain: building.local
    Using eth0 device
    TFTP from server 172.16.100.7; our IP address is 172.16.100.159
    Filename 'mips32.ari'.
    Load address: 0x2000000
    Loading: T checksum bad
    T T T T T T T T T
    Retry count exceeded; starting again
    eth0 up: 1 Gb/s full duplex

    ARP Retry count exceeded; starting again
    eth0 up: 1 Gb/s full duplex
    DHCP broadcast 1
    DHCP IP address: 172.16.100.159
    DHCP subnet mask: 255.255.255.0
    DHCP def gateway: 172.16.100.1
    DHCP DNS server: 172.16.100.24
    DHCP DNS domain: building.local
    Using eth0 device
    TFTP from server 172.16.100.7; our IP address is 172.16.100.159
    Filename 'mips32.ari'.
    Load address: 0x2000000
    Loading: T T T T T T T T T T
    Retry count exceeded; starting again

     


    I have noted a difference between the three AP's that work and the one that doesn't.  The three that work begin their boot with:

     

    APBoot 1.4.0.3 (build 37726)
    Built: 2013-03-21 at 20:13:41

     

    while the one that does not work begins:

     

    APBoot 1.2.4.4 (build 26618)
    Built: 2011-01-07 at 13:42:04

     

    Could the difference in AP boot version be causing a problem?  Any suggestions for what I might try next?

     

    Thanks.



  • 2.  RE: AP 105 won't connect to controller

    Posted Mar 12, 2014 03:51 AM

    I'd log it with Aruba TAC and see if you can get a replacement.

     

    This looks bad...

     

    "Loading: T checksum bad".

     


    Thanks.

     



  • 3.  RE: AP 105 won't connect to controller

    Posted Mar 13, 2014 07:08 AM
    I had this issue once. I resolved it be enabling TFTP Service on the AP and then configured the TFTP Server IP Address on the AP as well (which was my Controller). And then also configured the AP with its Master Controller IP Address. To enable TFTP Service, use the below command:

    apboot> setenv bootcmd tftpboot


  • 4.  RE: AP 105 won't connect to controller

    Posted Mar 13, 2014 07:09 AM
    However, you need to be sure you can reach out to the Controller from your Network.


  • 5.  RE: AP 105 won't connect to controller

    EMPLOYEE
    Posted Mar 13, 2014 07:16 PM

    "T" means bad transmission.  "#" means good transmission.  Something is wrong with the connectivity between your access point and the controller.