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gjo
New Contributor

AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

Hi

I just upgraded my controllers from 6.1.2.2 -> 6.1.2.5

All Campus AP's came up without any problems, but all RAP's entered a loop, where it reboot,s and then start upgrading again.

 

This happens both with RAP5, RAP2, and AP61.

Any ideas how to solve this ?

 

Jone

Guru Elite

Re: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

Type "show log system 50" to see why those RAPs are rebooting.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Aruba Employee

Re: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

Are you using PPPoE?
Thanks,

Zach Jennings
Frequent Contributor II

Re: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

Hi

 

I just upgraded my 620 controller from 6.1.2.4 to 6.1.2.5 and RAP-5 goes in a loop, not able to upgrade.

I use PPPoE on the interface that holds the public IP.

 

So it seems that it is a common problem.

gjo
New Contributor

Re: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

Hi

Sadly, There is not much info on my controller about reboot reason. I will bring one of my RAP to my office today and look at the AP, what it's doing.

I have verified that it is happening on AP61 (as RAP), and also on RAP-2.

I also think it is happening on RAP-5.

 

Vil verifiy today.

Aruba Employee

Re: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

Please check AP-ROLE and make sure FTP is allowed there. 

 

I would recommend you to open a TAC ticket to debug the issue. 

 

To troubleshoot the issue, here is what I would check:

 

1. session on port 4500 from RAPs outer ip. You cn check this in datapath session table.

2. If session is there , that check for "show crypto isakmp sa" from CLI enable mode.

3. If it is there, check for "show crypto ipsec sa". Also check Inner ip-address of the RAP here.

4. Do "show user-table verbose" and see whether RAP is in the AP-Role or not.

5. From the inner IP address of the RAP. check datapath session on port 21 (FTP), 8209 (Sec-PAPI).

 

Hope this will help.

Highlighted
Occasional Contributor II

Re: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

Any news on this problem? I am facing the same issue.... start a endless upgrade process and reboot. I pressed reset to clear the configuration and the RAP5  has 3.3 version before the upgrade begins.

 

any idea?

 

thank you

Rodrigo Piovesana
Guru Elite

Re: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

Roderigo, you must do the procedure here:  http://community.arubanetworks.com/t5/Command-of-the-Day/COTD-apflash-backup-partition-or-how-do-I-upgrade-my-RAP5/m-p/5829/highlight/true#M258 before trying to upgrade to 6.x


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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