Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP keeps going down

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  • 1.  AP keeps going down

    Posted Sep 28, 2016 05:59 AM

    Hi All,

     

    I have an AP that randomly goes down every so often. I have done the following so far:

     

    - Changed the AP 3 times

     

    - Swapped out the cable

     

    - Checked licensing and enough RAP licenses are available

     

    - Checked switch port and it is running at a gig

     

    There are 5 AP's at this site that are deployed as RAP and this is the only one that is playing up.

     

    Here is controller logs of the AP can you let me know what they mean:

     

    "Sep 27 09:09:24

    <400162> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP, new virtual ap for ESSID WCC Public WiFi, deny broadcast 0

     

    Sep 27 09:09:24

    <400161> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP: IP 10.84.2.144, BSS 84:d4:7e:3a:c8:b2, A band, AP mode, max clients 64, 1 virtual APs

     

    Sep 27 09:09:24

    <400162> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP, new virtual ap for ESSID WCC Corp WiFi, deny broadcast 0

     

    Sep 27 09:09:24

     

    <400161> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP: IP 10.84.2.144, BSS 84:d4:7e:3a:c8:b3, A band, AP mode, max clients 64, 1 virtual APs

    Sep 27 09:09:24

    <400162> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP, new virtual ap for ESSID WCC WiFi, deny broadcast 0

    Sep 27 09:09:24

    <400161> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP: IP 10.84.2.144, BSS 84:d4:7e:3a:c8:a0, G band, AP mode, max clients 64, 1 virtual APs

     

    Sep 27 09:09:24

    <400162> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP, new virtual ap for ESSID WCC Staff Mobile WiFi, deny broadcast 0

     

    Sep 27 09:09:24

    <400161> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP: IP 10.84.2.144, BSS 84:d4:7e:3a:c8:a1, G band, AP mode, max clients 64, 1 virtual APs

     

    Sep 27 09:09:24

    <400162> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP, new virtual ap for ESSID WCC Public WiFi, deny broadcast 0

     

    Sep 27 09:09:24

    <400161> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP: IP 10.84.2.144, BSS 84:d4:7e:3a:c8:a2, G band, AP mode, max clients 64, 1 virtual APs

    Sep 27 09:09:24

    <400162> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP, new virtual ap for ESSID WCC Corp WiFi, deny broadcast 0

     

    Sep 27 09:09:24

    <400161> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP: IP 10.84.2.144, BSS 84:d4:7e:3a:c8:a3, G band, AP mode, max clients 64, 1 virtual APs

     

    Sep 27 09:09:24

     

    <400162> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Registering AP, new virtual ap for ESSID WCC WiFi, deny broadcast 0

     

    Sep 27 09:09:50

    <305003> <INFO> |stm| AP AlcesterFire-Dorm-GF-AP3 is down

     

    Sep 27 09:09:50

    <400110> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Delete AP state for bssid 84:d4:7e:3a:c8:b0; Deauth 0 Clear 1

     

    Sep 27 09:09:50

    <400110> <DBUG> |stm| AP AlcesterFire-Dorm-GF-AP3: Delete AP state for bssid 84:d4:7e:3a:c8:b1; Deauth 0 Clear 1

     

    Many Thanks,



  • 2.  RE: AP keeps going down

    EMPLOYEE
    Posted Sep 28, 2016 06:13 AM

    Try this:

     

    show ap debug system-status ap-name AlcesterFire-Dorm-GF-AP3 | begin oot



  • 3.  RE: AP keeps going down

    Posted Sep 30, 2016 05:39 AM

    Still nee a bit f help on this. AP keeps going up and down.

     

    I collected the debug, but cannot understand why it is going down. I have attached it for you to see if you can see anything.

    Attachment(s)

    txt
    ap bss.txt   2 KB 1 version
    txt
    AP debug.txt   6 KB 1 version


  • 4.  RE: AP keeps going down

    EMPLOYEE
    Posted Sep 30, 2016 06:48 AM

    It does not have a reboot reason, which means that power is being cut from this AP.  How are you powering this AP and what model is the AP?



  • 5.  RE: AP keeps going down

    Posted Oct 04, 2016 10:57 AM

    I have asked them to power it using a POE injector to see if that makes a difference. Also, to move the AP to a different switch port to see if that stops the power cutting out on the AP.