Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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APs stops responding

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  • 1.  APs stops responding

    Posted Feb 18, 2019 03:31 AM

    Hi, first time on AirHeads :)

    I'm here to ask a question. We have a strange issue that i'm not able to resove.

    There is an Instant AP installation with some APs (like 15), sometimes at random one AP stops responding from extrernal network but is still reachable from the management network and I see the AP is still associated to the master AP.

     

    After the reboot the AP will return reachable from external networks.

    It seems like the AP lose the gateway config, so i've checked the config but there is the correct default route.

     

    We have this firmware version:

    Version 6.5.4.3

    AP Model: 305

     

    Thanks for any advice :)

    Roberto

     

     



  • 2.  RE: APs stops responding

    Posted Apr 03, 2019 11:18 AM

    Were you ever able to find the issue with this?  I have the same issue although with IAP-135s.

     

    Thanks!



  • 3.  RE: APs stops responding

    Posted Apr 03, 2019 12:02 PM

    Hi

    I've figured out with the Support and it seems a bug resolved in firmware 6.5.4.7 and later (for IAP 305).

    Check firmware release notes for your model, maybe you will find the right firmware :)