Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Airwave and Aruba AP 505 disable 802.11AX?

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  • 1.  Airwave and Aruba AP 505 disable 802.11AX?

    Posted May 12, 2020 03:57 AM

    After installing some Aruba AP 505 in our Airwave solution we have seen some patcket losses. 

    And i'm wondering if this is due to 802.11AX issues. Can you disable wifi AX in airwave under instant config.






  • 2.  RE: Airwave and Aruba AP 505 disable 802.11AX?

    EMPLOYEE
    Posted May 12, 2020 06:27 AM

    Where you see packet loss, in network or any packet error message in Airwave ?



  • 3.  RE: Airwave and Aruba AP 505 disable 802.11AX?

    Posted Jun 02, 2020 10:51 AM

    Correction: It's more connectionloss to AP from handheld zebra clients.



  • 4.  RE: Airwave and Aruba AP 505 disable 802.11AX?

    EMPLOYEE
    Posted Jun 02, 2020 02:52 PM

    Do you lose connection when the handhelds are standing still, or when they are moving?



  • 5.  RE: Airwave and Aruba AP 505 disable 802.11AX?

    Posted Jun 02, 2020 05:07 PM

    Yep, we loose connection when standing still and roaming



  • 6.  RE: Airwave and Aruba AP 505 disable 802.11AX?

    EMPLOYEE
    Posted May 13, 2020 05:13 AM
      |   view attached

    I doubt that this will help you and I assume the issue is anywhere else.

    But you can do that in the Advanced Options of the General Tab in WLAN SSID definition.

    See attached....

     

    To investigate here, more information is needed, for instance:

    Which Software Version?

    Where did you see packet loss?

    Client Details

    Logs

    etc.



  • 7.  RE: Airwave and Aruba AP 505 disable 802.11AX?

    MVP GURU
    Posted May 14, 2020 04:19 PM

    Have you tried turning off High Efficiency in your IAP networks configuration, or in your high throughput profiles on the controllers?

     

     



  • 8.  RE: Airwave and Aruba AP 505 disable 802.11AX?

    Posted Jun 02, 2020 10:45 AM

    Yes this config change has been done and made things a little better but not much.