Wireless Access

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Frequent Contributor II

Alcatel 310 connection

Hello everyone,

 

One problem with me today, with the new controller I am installing. The old controllers were working fine with Alcatel wireless IPT, now I am configureing the new one and I have a problem, the voice quality is very bad and alot of inturraption.

 

I mimiced the configuration on the old controller but still the problem is here. tried Alcatel reommendation but still no solution. tried to play with the options one by one still no solution.

 

I noticed something that If I am making or receivng a call the phone will keep showing the icon (which represents the RSSI), however, once I make a call it keep (appear / disappear / appear / disappear) I think this what causes the interuption but I really do know why is this happening !! the other IPT connected to the AP (which is connected to old controller working fine and does not show such thing). I have enabled convert ARP broadcast to unicast , but this did not solve it.

 

I left with image upgrade, as we running 6.1.3.1 which is higher than the old controller version (5.0.x.x)

 

any suggestions!! anyone faced such thing?

Frequent Contributor II

It seems kind of bug in 6.1.3.x , work around is just dow...

It seems kind of bug in 6.1.3.x , work around is just downgrade to 5.0.4.9 until a bug fixing release is available.

Guru Elite

Re: It seems kind of bug in 6.1.3.x , work around is just dow...

Did you open a TAC case?

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Frequent Contributor II

Re: It seems kind of bug in 6.1.3.x , work around is just dow...

yes, we did. This is the result from the TAC.

 

 

 

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