Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Aruba 300 series, gateway unreachable

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  • 1.  Aruba 300 series, gateway unreachable

    Posted Dec 04, 2018 03:01 PM

    Hello, First sorry for my english.

     

    We currently have a setup of 40 AP's aruba 300 series installed around our 5 locations. The problem is we just started to notice the controller stops responding randomly and therefore all of the managed AP's wont work at all. Sometimes the preferred controller just reboots and will respond after few minutes, sometimes it wont at all and it will need to be rebooted manually. We have tested doing a telnet to the controller and a log says something like the following: AP uptime is """""' reboot time and cause: ''''': Gateway Unreachable. No matter which AP is set as controller, we get same result. It is worth mentioning we have some AP's with power injector and most of them connected to a POE switch, and we still get the same issue with power injector or AP'S to a POE switch.

     

    Does anyone have had this kind of issue in the past that could share a resolution?,

     

    Thanks.



  • 2.  RE: Aruba 300 series, gateway unreachable

    Posted Jun 06, 2019 04:18 AM

    did you solved the issue ? We have the same now. What FW did you used ? We are now on 8.x .