Can't View Web Categories on Airwave

[petpkcui]

Hi all,

I've a trouble with airwave running version 8.2.4.1 that is only Web Categories not showed even though i can see it on my controller.

Any one can help me fix this issue?

Many thanks for help

[zalion0]

Hey, what ArubaOS version are you running on the controller? Do you see the same issue when using a different browser and what are the browser versions you are running?

[petpkcui]

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@zalion0wrote:

Hey, what ArubaOS version are you running on the controller? Do you see the same issue when using a different browser and what are the browser versions you are running?

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Hi Zalion,

I'm using 7210 controller running 6.5.1.4 version .

I have the same issue with all browser :) even all of them are up to date

[zalion0]

Thanks, I've had a look at your ArubaOS version is supported in the same AirWave version which you are running. Can you run the below and confirm all data is being sent to AirWave?

#show mgmt-server message-counters process fw_visibility

[petpkcui]

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@zalion0wrote:

Thanks, I've had a look at your ArubaOS version is supported in the same AirWave version which you are running. Can you run the below and confirm all data is being sent to AirWave?

#show mgmt-server message-counters process fw_visibility

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Hi Zalion,

Thanks for your response.

This is the ouput, it seem like controller not send App Category because at all line, this value is zero :( but i dont' know why my controller not send App Category to Airwave.

Many thanks for help

[zalion0]

Thanks for the info, what do you have configured under the management server profile?

#show mgmt-server profile [XXXXX]

[petpkcui]

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@zalion0wrote:

Thanks for the info, what do you have configured under the management server profile?

#show mgmt-server profile [XXXXX]

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Hi Zalion,

This is output

show mgmt-server profile default-amp

Mgmt Config profile "default-amp" (Predefined (changed))
--------------------------------------------------------
Parameter Value
--------- -----
Stats Enabled
Tag Enabled
Sessions Enabled
Monitored Info Disabled
Misc Enabled
Location Enabled
UCC Monitoring Enabled
AirGroup Info Enabled
Inline DHCP stats Enabled
Inline AP stats Enabled
Inline Auth stats Enabled
Inline DNS stats Enabled