Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Controller 7420 rebooted

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  • 1.  Controller 7420 rebooted

    Posted Dec 12, 2017 01:34 PM

    One of out local controllers (7420) rebooted on it's own. The show boot history showed the following?

     

    Reboot Cause: Datapath timeout (SOS Assert) (Intent:cause:register 54:86:50:2)

     

    Any ideas on this one?

     

    Thanks



  • 2.  RE: Controller 7420 rebooted

    Posted Dec 12, 2017 01:48 PM
    This is what I found but we are running 6.5.4.0 so I guess the bug is still around..
          
    142376
142378

    Symptom: The datapath process in a controller crashed and the controller rebooted unexpectedly. The log file for the event listed the reason as Datapath timeout (SOS Assert) (Intent:cause:register 54:86:50:2). The fix ensures that the controller does not reboot due to a datapath timeout.

    Scenario: This issue occurred under the following circumstances:
    l WhentheARPentryforanIPaddressagedoutorforcefullydeleted

    while traffic was running.
    l Whenjumboprocessingwasenabledandthecontrollerreceiveda

    management multi-buffer IP frame.
    This issue was observed in controllers running ArubaOS 6.4.4.5.

    Controller-Datapath

    All platforms

    ArubaOS 6.4.4.5

    ArubaOS 6.5.1.0

          
          
          


  • 3.  RE: Controller 7420 rebooted

    EMPLOYEE
    Posted Dec 12, 2017 01:56 PM
    Please open a race case, so we can capture the details of your issue.


  • 4.  RE: Controller 7420 rebooted

    Posted Dec 12, 2017 02:04 PM
    Thanks Colin.. just opened one..

    --

    *Jon Hutchinson*
    *8B Packer Ave rm 185*


    *Lehigh University(610)758-5099*


  • 5.  RE: Controller 7420 rebooted

    Posted May 10, 2018 01:41 PM

    All,

     

    Has anyone know what exactly is the cause of this? and what firmware release solved this?

     

    Thank you



  • 6.  RE: Controller 7420 rebooted

    Posted Oct 01, 2018 10:27 AM

    STILL OUT THERE, FIX'ED ??

     

    Mon Oct  1 15:59:29 GMT 2018: Version(6.5.4.2) Build(61807): Reboot Cause: Datapath timeout (SOS Assert) (Intent:cause:register 54:86:50:2)



  • 7.  RE: Controller 7420 rebooted

    EMPLOYEE
    Posted Oct 01, 2018 11:24 AM
    @Steinar Grande wrote:

    STILL OUT THERE, FIX'ED ??

     

    Mon Oct  1 15:59:29 GMT 2018: Version(6.5.4.2) Build(61807): Reboot Cause: Datapath timeout (SOS Assert) (Intent:cause:register 54:86:50:2)

    Please open a TAC case to confirm the source of your datapath timeout.