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Controller Setup Configuration Error Question 20

Hi,

 

a 7205 controller (8.6.0.2) was configured correctly once and then then restored to factory default using write erase all.

When configuring the controller, now I get the "Configuration Error Question 20 (Enter Time in UTC): answer '...' is not valid".

I already tried different configurations concerning time and timezone.

 

Is there a solution available or anything I could try?


Accepted Solutions
Highlighted

Re: Controller Setup Configuration Error Question 20

I have seen this behavior before. This appears to be browser related and only during the initial setup. Here are a few suggestions on how to get past this. If you can use a terminal program and console in to the controller and configure it through the CLI, you should have no problems. If you cannot, two possible alternatives to getting past it. One, try a different browser. The other, during the setup, DO NOT enter any date and time values. Specify that you are using an NTP server and enter an IP address for the NTP server. This does not have to be an address for a valid NTP server, just a valid IP address. After the controller is configured and rebooted, when you browse into it to continue the configuration, at that time you can change the date and time any way you want. When I've seen this problem, the problem only occurs during the initial configuration.

I hope this helps,

David
Sr. Trainer and Author of "Understanding ArubaOS: Version 8.x" book

--Give Kudos if you found something helpful, important, or cool.
--Problem Solved? Click "Accepted Solution" in a post.

View solution in original post


All Replies
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MVP

Re: Controller Setup Configuration Error Question 20

Should just be a time in hh:mm:ss format.

Or just hit enter to select the default preset.

 

Timezone would a a bit stranger imho:  CET+1:0

That is <timezone>+<hours offset from UTC>:<minutes offset from UTC>


Koen (ACMX #351 | ACDX #547 | ACCP)

-- Found a post helpful or important? Click the "Thumbs Up" icon to give kudos.
-- Problem Solved? Click "Accept as Solution" in a post.
Highlighted

Re: Controller Setup Configuration Error Question 20

Are you configuring this using a CLI connection or a WebUI connection? Describe what you are doing.

 

 

David
Sr. Trainer and Author of "Understanding ArubaOS: Version 8.x" book

--Give Kudos if you found something helpful, important, or cool.
--Problem Solved? Click "Accepted Solution" in a post.
Highlighted
New Contributor

Re: Controller Setup Configuration Error Question 20

Hello,

 

I am using the WebUI. When finally applying the settings and rebooting the controller the message I get is: Configuration Error Question 20 (Enter Time in UTC): answer '(here it shows the current time)' is not valid.

 

This problem has not appeared before the controller was restored to factory default.

 

Is there anything I could try? Would it be an option to wipe the controller? In that case, what exactly does the wipe command do? Is there anything I have to be mindful of?

Highlighted

Re: Controller Setup Configuration Error Question 20

I have seen this behavior before. This appears to be browser related and only during the initial setup. Here are a few suggestions on how to get past this. If you can use a terminal program and console in to the controller and configure it through the CLI, you should have no problems. If you cannot, two possible alternatives to getting past it. One, try a different browser. The other, during the setup, DO NOT enter any date and time values. Specify that you are using an NTP server and enter an IP address for the NTP server. This does not have to be an address for a valid NTP server, just a valid IP address. After the controller is configured and rebooted, when you browse into it to continue the configuration, at that time you can change the date and time any way you want. When I've seen this problem, the problem only occurs during the initial configuration.

I hope this helps,

David
Sr. Trainer and Author of "Understanding ArubaOS: Version 8.x" book

--Give Kudos if you found something helpful, important, or cool.
--Problem Solved? Click "Accepted Solution" in a post.

View solution in original post

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