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Controllers cannot ping each other

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  • 1.  Controllers cannot ping each other

    Posted Mar 27, 2019 04:26 PM

    Hi,

     

    We have a strage behaviour on our 7210 controllers.

    We try to set a local master/standby config :

    - local IP config on each controller

    - create a dedicated admin VLAN 75

    - VRRP config on VLAN 75

     

    Local IP and VIP can be "pinged" from other networks.

     

    However, whe trying to configure redundancy, it failed : controllers cannot ping each others on VLAN 75 whereas they are on the same brodcast domain.

     

    How could it be possible ? What could block a ping on a layer 2 network ?

     

    Regards,



  • 2.  RE: Controllers cannot ping each other

    Posted Mar 27, 2019 04:28 PM

    I have to say that a show arp command shows that each controller can see the other one's mac adress on the right vlan.



  • 3.  RE: Controllers cannot ping each other

    EMPLOYEE
    Posted Mar 27, 2019 06:31 PM

    If a controller is setup to be a local to a master, all of their traffic must go through the ipsec tunnel between them.  If the ipsec tunnel is not up, pings will not work.

     

    Type "show ipsec sa" to see if the tunnel is up between the two controllers.



  • 4.  RE: Controllers cannot ping each other

    Posted Mar 27, 2019 08:27 PM

    Hi,

     

    Tunnel is not set.

    I tried with shared key and cert but no way.

     

    What shoud be wrong ? How could we debug this ipsec tunnel problem ?

     

    Regards,



  • 5.  RE: Controllers cannot ping each other

    EMPLOYEE
    Posted Mar 27, 2019 08:35 PM

    You either need to re-enter the key on the local or the master to make sure they match.  OR:

     

     

    On the master You can type "encrypt disable" and then type:

    show running-config |  include localip

    ..to see the master's key to ensure you are entering it correctly on the local



  • 6.  RE: Controllers cannot ping each other

    Posted Mar 28, 2019 07:01 AM

    Hi,

     

    I tried to re-type key and it seems to be ok.

     

    show running-config | include localip

     

    doesn't return any output.

     

    Config seems to be ok (see screen capture), and a show ip route gives

     

    Gateway of last resort is 192.168.230.78 to network 0.0.0.0 at cost 1
    S* 0.0.0.0/0 [0/1] via 192.168.230.78*
    C 172.16.0.0/24 is directly connected, VLAN1
    C 192.168.230.64/28 is directly connected, VLAN75
    C 192.168.230.76/32 is an ipsec map default-psk-redundant-master-ipsecmap

     

    whereas ipsec does'nt seem to be up

     

    (controleur-1) [mynode] #show crypto ipsec sa

    % No active IPSEC SA

     

    We miss something but it is quite nebulous.



  • 7.  RE: Controllers cannot ping each other

    EMPLOYEE
    Posted Mar 28, 2019 07:03 AM

    Your ipsec connection says redundant master.  What is the relationship between that controller and the master?



  • 8.  RE: Controllers cannot ping each other

    Posted Mar 28, 2019 07:07 AM

    Screen capture of config



  • 9.  RE: Controllers cannot ping each other

    EMPLOYEE
    Posted Mar 28, 2019 07:21 AM

    Okay.  You have master redundancy setup, which is different from master/local.

     

    Do you have a VRRP setup, as well?  The instance of the master redundancy depends on the status of a VRRP.



  • 10.  RE: Controllers cannot ping each other

    Posted Mar 28, 2019 09:14 AM

    Yes i have.

    VRRP works well.

     

    Virtual Router 1:
    Description VRRP Master
    Admin State UP, VR State MASTER
    IP Address 192.168.230.77, MAC Address 00:00:5e:00:01:01, vlan 75
    Priority 200, Advertisement 1 sec, Preemption Enable Delay 5
    Auth type PASSWORD, Auth data: ********
    tracking is not enabled

     

    Virtual Router 1:
    Description VRRP Slave
    Admin State UP, VR State BACKUP
    IP Address 192.168.230.77, MAC Address 00:00:5e:00:01:01, vlan 75
    Priority 100, Advertisement 1 sec, Preemption Enable Delay 5
    Auth type PASSWORD, Auth data: ********
    tracking is not enabled

     

    Failover test from an external ping work fine too.



  • 11.  RE: Controllers cannot ping each other
    Best Answer

    Posted Mar 28, 2019 06:10 PM

    Hi,

     

    I finally found what was wrong : i set up a new vlan but ipsec nego was using the legacy first IP defined on switch, but not the new vlan one.

     

    I changed configuration > system > controller ip address to use the vlan IP that is used for vrrp

     

    Now master redundancy works and database sync is ok.

     

    Thanks for your time.

     

    Regards,