Hi all,
We are encountering a strange problem in one of our buildings. The building has IAP225 (about 20) in a cluster. Clearpass is configured.
With a latest generation ipad mini, we try to connect to a EAP-PEAP enabled SSID. We use a username and password. Clearpass verifies the credentials and returns the VLAN name to the IAP virtual controller.
This works, the ipad is placed in the correct subnet and can work. However, it seems (?) while walking around (roaming) something goes wrong. (this is an educated guess)
The ipad tries to connect to the SSID, it takes a long time, and after a while returns an error stating the password was wrong. The password was definently not wrong. In clearpass, when checking the access tracker, we see a time-out (please see below).
When the ipad doesn't move around in the building, the problem doesn't occur... Any ideas on what might cause this? OKC is enabled.
Error Code:
9002
Error Category:
RADIUS protocol
Error Message:
Request timed out
Alerts for this Request
RADIUS Client did not complete EAP transaction