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Occasional Contributor II

Facing issue in connecting ap-93 remotely to controller 3400

We are facing an issue in connecting ap-93 ( APboot:1.2.7.4 build:32721) remotely  to controller 3400.in our scenerio we have a controller for all remote offices located in headquarter.All aps are connecting to it through vpn tunnel where coonntroller is behined a net device.all aps are connected as campus aps in bridged mode with control plane security on.now we configur desired ap with following configuration:

apboot> setenv ipaddr 10.14.0.100

apboot>setenv netmask 255.255.0.0

apboot>setenv gatewayip 10.14.0.1

apboot>setenv master 10.131.253.200  (This is the Controller's IP address where this AP initially points to)

apboot>save

apboot>boot

after this i connected ap to switch ,ap boots and show following logs but doesnot shows up on controller and keeps on showing following logs:

Occasional Contributor II

Re: Facing issue in connecting ap-93 remotely to controller 3400

logs are available in the attachment pls. view we require an urgent help

 

Occasional Contributor II

Re: Facing issue in connecting ap-93 remotely to controller 3400

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Super Contributor II

Re: Facing issue in connecting ap-93 remotely to controller 3400

Try setting this variable - setenv remote_ap 1

Guru Elite

Re: Facing issue in connecting ap-93 remotely to controller 3400

At the apboot> prompt, type "dhcp" first to get an ip address.  Next, try to ping 10.131.253.200.  The T T T T means that it is timing out and cannot reach 10.131.253.200.  If it can ping it, make sure your are allowing TFTP through the VPN tunnel at minimum.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Occasional Contributor II

Re: Facing issue in connecting ap-93 remotely to controller 3400

OK I WILL DO this TOMORROW AS I HAVE NO ENGINEER AVAILABLE AT REMOTE SITE BUT I WILL APPRECIATE YR HELP TOMORROW ,i have tried to ping controller from the same lan cable by connecting laptop to which that ap was connected and i was able to reach controlller it means i can reach controller from that lan cable but why that ap canot find controller is this issue on contoller configuration or ap configuration

 

Guru Elite

Re: Facing issue in connecting ap-93 remotely to controller 3400

Okay.  At least try to ping it from the AP, or make sure that TFTP, UDP69 is allowed back and forth between that remote site:  That is what is needed to upgrade the AP and that is what is failing.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Super Contributor II

Re: Facing issue in connecting ap-93 remotely to controller 3400

Sorry , you only need this variable set for RAPs. I have re-read your post and see they are campus APs so this is not needed.

Occasional Contributor II

Re: Facing issue in connecting ap-93 remotely to controller 3400

ok i will try your suggestions tommorow

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