Wireless Access

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Contributor I

Handheld Cannot Connecting to AP207 Model

Hi

I got handheld Brand Intermec Model 1001CP01

This's handheld can connected to AP 105, AP205, AP215, AP225.

But we have ordered AP207 to installed in wharehouse, We're facing to problem is This's handheld cannot connecting to any SSID on AP Model 207 we have tried on 802.1x,PSK,or even Open SSID

 

Logging is appear as below

 

Jun  7 17:12:36  stm[1376]: <501093> <NOTI> |AP c8:b5:ad:cf:2e:e0@10.7.8.248 stm|  Auth success: 00:10:40:a3:5c:87: AP 10.7.8.248-c8:b5:ad:72:ee:02-c8:b5:ad:cf:2e:e0
Jun  7 17:12:38  stm[1376]: <501102> <NOTI> |AP c8:b5:ad:cf:2e:e0@10.7.8.248 stm|  Disassoc from sta: 00:10:40:a3:5c:87: AP 10.7.8.248-c8:b5:ad:72:ee:02-c8:b5:ad:cf:2e:e0 Reason Unspecified Failure
Jun  7 17:12:46  stm[1376]: <501093> <NOTI> |AP c8:b5:ad:cf:2e:e0@10.7.8.248 stm|  Auth success: 00:10:40:a3:5c:87: AP 10.7.8.248-c8:b5:ad:72:ee:02-c8:b5:ad:cf:2e:e0
Jun  7 17:12:48  stm[1376]: <501102> <NOTI> |AP c8:b5:ad:cf:2e:e0@10.7.8.248 stm|  Disassoc from sta: 00:10:40:a3:5c:87: AP 10.7.8.248-c8:b5:ad:72:ee:02-c8:b5:ad:cf:2e:e0 Reason Unspecified Failure
Jun  7 17:13:42  stm[1376]: <501093> <NOTI> |AP c8:b5:ad:cf:2e:e0@10.7.8.248 stm|  Auth success: 00:10:40:a3:5c:87: AP 10.7.8.248-c8:b5:ad:72:ee:02-c8:b5:ad:cf:2e:e0
Jun  7 17:13:44  stm[1376]: <501102> <NOTI> |AP c8:b5:ad:cf:2e:e0@10.7.8.248 stm|  Disassoc from sta: 00:10:40:a3:5c:87: AP 10.7.8.248-c8:b5:ad:72:ee:02-c8:b5:ad:cf:2e:e0 Reason Unspecified Failure
Guru Elite

Re: Handheld Cannot Connecting to AP207 Model

Do you have 802.11d/h enabled in the radio configuration of the Instant AP?  Try toggling it.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Contributor I

Re: Handheld Cannot Connecting to AP207 Model

I had provisioning an AP to the controller
Controller 7210 version 6.5.1.4

I had nothing change with default profile

Guru Elite

Re: Handheld Cannot Connecting to AP207 Model

You should compare the two configs and see what is different.  The disassociation is being received from the client.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Contributor I

Re: Handheld Cannot Connecting to AP207 Model

I have upgraded from AP105 to AP207 and Has nothing change with configuration

 

Guru Elite

Re: Handheld Cannot Connecting to AP207 Model

I think you should open a tac case so that they can track down your issue.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Contributor I

Re: Handheld Cannot Connecting to AP207 Model

Yes i has already did since a few hours ago

 

Thank you Joseph

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