Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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No IP addresses for Wireless client associated on Mesh points.

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  • 1.  No IP addresses for Wireless client associated on Mesh points.

    Posted Feb 14, 2017 04:45 AM
      |   view attached

    Hello Experts,

     

    I have a Mesh setup as briefed here: http://community.arubanetworks.com/t5/Wireless-Access/Mesh-portals-and-Mesh-points-configured-in-different-AP-groups/m-p/287479

     

    I am facing an issue that the Wireless clients that are authenticated on Mesh points does not reflect any IP address and yet I see the speed, Goodput and Retried frames graph for these clients, PFA.

    Is it possible to have these parameters: Speed, Goodput and Retried frames reflected on controller when the client has not even acquired an IP?

    Or is it a case that the clients have acquired an IP but are not reflected on controllerr?

    These SSIDs are in bridge mode.



  • 2.  RE: No IP addresses for Wireless client associated on Mesh points.

    EMPLOYEE
    Posted Feb 14, 2017 08:57 AM

    Clients are required to have an ip address and mac address for them to be in the user table and have full statistics collected for them.



  • 3.  RE: No IP addresses for Wireless client associated on Mesh points.

    Posted Feb 14, 2017 02:38 PM

    Hi Joseph,

     

    Is it possible to have these parameters like(as is shown in attachment): Speed, Goodput and Retried frames reflected on controller for a client (Dashboard --> clients) even without client acquiring an IP address?

     

    Thanks



  • 4.  RE: No IP addresses for Wireless client associated on Mesh points.

    EMPLOYEE
    Posted Feb 14, 2017 03:28 PM

    You need to figure out why it is not getting an ip address first, unfortunately.  Many tools used to troubleshoot clients are not going to work if the client does not have an ip address.



  • 5.  RE: No IP addresses for Wireless client associated on Mesh points.

    Posted Feb 15, 2017 06:16 AM

    This issue is specific to bridge mode SSIDs. Even though the client IP address is not reflected on the controller, but in actual it does has an IP and able to put its traffic over the network.

     

    Appears a limitation in Aruba code, that the clients in bridge mode and connected on to Mesh points will not have their IPs reflected on controller.

     

    For the clients that are in tunnel mode and connected on to the Mesh points, have their IPs reflected on to the controller.