Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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No authentication found trying to de-authenticate to BSSID

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  • 1.  No authentication found trying to de-authenticate to BSSID

    Posted Jun 02, 2016 11:04 AM

    Seeing this message numerous times a day across our enterprise (e.g. 27,200 in 12 hours). One group of telemetry devices are having issues that when I see this message it repeats about 15 times in the same second. They get  hung and have to be powered down. I am assuming this is a problem between the device and the radius server.but is that number normal?



  • 2.  RE: No authentication found trying to de-authenticate to BSSID

    EMPLOYEE
    Posted Jun 02, 2016 11:14 PM

    This means that the device is not in the user table, but we received a deauth from the device.  I would type "show auth-tracebuf mac <mac address of device>" to see what is going on.  If you have devices in user-debug, "show auth-tracebuf" will only show for those devices.  If you have no devices in there, "show auth-tracebuf" will show for all devices.  It would be best to turn on user-debug for that device or those devices:

     

    config t

    logging level debugging user-debug <mac address of device>

     

    Type "show debug" to see what devices you have in user-debug.