Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Odd AP-224 behaviour

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  • 1.  Odd AP-224 behaviour

    Posted Apr 29, 2016 10:04 AM

    Hello

     

    Just wondering if anyone has any insights to the following problem. We have two AP-224s with AP-ANT-1ws deployed in a long corridor. Both happily get clients. However, one of the APs sometimes fails to let clients DHCP and authenticate (but still lets other clients happliy connect). If we take these unhappy clients down the corridor they will connect to the other AP-224 or any other of the APs in the building, just not this one. Neither AP is particularly saturated with clients. We're running 6.3.4.7. There is no pattern to the clients, its all flavours of OS and device type.

     

    Anyone any ideas?

     

    Thanks



  • 2.  RE: Odd AP-224 behaviour
    Best Answer

    EMPLOYEE
    Posted Apr 29, 2016 11:51 PM

    We would need your logs.tar to determine what is going on.  That would mean opening a TAC case.



  • 3.  RE: Odd AP-224 behaviour

    Posted May 04, 2016 09:51 AM

    Thanks Colin.

     

    I'll arrange this, our logs.tar is huge though, is there an ftp we can drop this to when we open a TAC?

     

    Alexander.