Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Onboarding problems on IPHONE5 products

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  • 1.  Onboarding problems on IPHONE5 products

    Posted Apr 08, 2015 02:51 PM
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    Hi, we currently had an onboarding issue for IPHONE5 products running 8.2 IOS. When the correct SSID was tapped on, usually a window appear requiring a username and a password to connect to that certain SSID, but what happened to some users is instead of having two boxes, 1 for username and 1 for password, it turns out to be one box which require a PASSWORD only for that particular SSID. So the result is DENIED.

     

    Whoever might have the same issue before an had a solution for this please do let me know. Thank you.

     

    Note: A screenshot is attached

    -Lev

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  • 2.  RE: Onboarding problems on IPHONE5 products

    Posted Apr 23, 2015 01:43 PM

    are you sure dot1x is configured for that SSID and not WPA2 or such?