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Occasional Contributor II

Outdoor planner - issue when selecting AP model

Hi folks!

 

I just pumped into an issue with Outdoor Planner. It seems I'm not able to select the AP Band Assignment. All I can see is "-Select Band-" and "Disabled". I'm trying to use AP-275/375 as the AP model so need to select external antenna, tilt etc or other additional parameters.

 

This has been working before. I'm using FF 63.0.3. Any ideas?

 

 

MVP Guru

Re: Outdoor planner - issue when selecting AP model

We need to enable country wise planner radio support for APs, may i know the AP country code?

 

You can send email to dl-outdoor@arubanetworks.com with above details.

 

 

 

 

 

 

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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Occasional Contributor II

Re: Outdoor planner - issue when selecting AP model

Thanks, Pavan! I've sent the email.

 

ALL: I was missing one crucial word above: "...AP-275/375 as the AP model so no need...", just for clarification.

 

Occasional Contributor II

Re: Outdoor planner - issue when selecting AP model

Update: I got my issue resolved. Reason was a missing country code definitions. These were added by friendly guys of Aruba and now the simulation can be done.

Re: Outdoor planner - issue when selecting AP model

Just a note that, as the guy who helps maintain that tool, that on the last update when we trued up and added the 11ac Wave2, fixed antennas, etc, that it reults in the country codes having to be created on all new APs. And the tool is writen that we need to manually do each antenna with each country code. That's a pretty big list (https://en.wikipedia.org/wiki/List_of_ISO_3166_country_codes). 

So, what I did was did the 20 countries with the MOST outdoor accounts, and then have been doing them as needed when the smaller/less common countries as needed. 

So if you hit this issue, try another country first, then if not, open a TAC case and they can send me a note with the country that needs to be added.


Jerrod Howard
Distinguished Technologist, TME
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