Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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RADIUS Authentication Issues, no usernames displayed.

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  • 1.  RADIUS Authentication Issues, no usernames displayed.

    Posted May 13, 2013 04:48 PM

    When I click on 'radius authentication issues' from the alert summary of the home page, the username field is blank. Any ideas why this field is not being populated?



  • 2.  RE: RADIUS Authentication Issues, no usernames displayed.

    EMPLOYEE
    Posted May 13, 2013 06:25 PM

    Need more info.  If the Event is 'Client authentication failed for 00:00:00:00:00:00', with Client MAC Address '00:00:00:00:00:00', then it's possibly a pre-login failure which means the username wasn't passed during the transaction.  I see this often with only the reporting controller available.  Sometimes we'll see the event and client MAC address filled, but the event trap may not have carried the username.