Hi All,
I've got a customer who is seeing high bandwidth usage with home users with RAPs. They're getting this information from the ISP of the home user. I've been told that the user has barely been using the internet or the RAP for the last week however approximately 1GB is being consumed per day.
The customer doesn't have any means to view what type of traffic this is via the ISP or their corporate firewall.
I previously logged a ticket with TAC but didn't get far as we couldn't proove it wasn't the home users connecting to their wireless and consuming the bandwidth.
This isn't an isolated case though as there are a number of users with RAPs who are seeing a similar bandwidth usage per day.
We have enabled BCMC optimisation but things did not improve.
Any suggestions?
Thanks
James