Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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[Resolved] AP stucks in upgrade/reboot loop

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  • 1.  [Resolved] AP stucks in upgrade/reboot loop

    Posted Feb 17, 2015 06:11 PM
      |   view attached

    Hi,

     

    ArubaOS (MODEL: Aruba7240-US), Version 6.3.1.9

    AP Type 225

     

    Performed the AP privisoning using a Console cable:

    apboot> setenv group XXX

    apboot> setenv name ABC  

    apboot> setenv master [IP]

    apboot> setenv server [IP]

     

    After connecting to the network AP stucks in a upgrade/reboot loop according to "show ap debug counters ap-name ABC" command. 

     

    show datapath session table shows Y flags (output is attached). Does it mean a firewall ACL is blocking the connection?

     

     


    #AP225


  • 2.  RE: [Resolved] AP stucks in upgrade/reboot loop

    EMPLOYEE
    Posted Feb 17, 2015 07:39 PM

    On the controller's commandline type "show log system 50" and see if you see anything about the access point.

     



  • 3.  RE: [Resolved] AP stucks in upgrade/reboot loop
    Best Answer

    Posted Feb 17, 2015 07:44 PM

    Thanks Colin. 

     

    I just resolved the issue. I believe it was the ACL on our core switches. The following cheat sheet was really helpful with troubleshooting:

     

    http://community.arubanetworks.com/aruba/attachments/aruba/84/106/1/Troubleshooting+Cheat+Sheet-.pdf

     

    Regards